Privacy policy

Welcome to EchoQuery. www.echoquery.com (the "Website") is owned and operated by RSM Consulting Ltd. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.

Information Collection

Personal Information: We collect personal information that you provide to us when you register, log in, or use our services. This includes information from your Google login account such as your email address, avatar, first and last name.

Usage Data: We collect information about how you use our services, including your IP address, browser type, operating system, and the pages you visit on our Website.

Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our services. This helps us improve our services and provide a better user experience.

We collect the following types of cookies:

  • -Functional: Selections you made on the Website such as your theme preferences, authorization cookies to access our services, etc.
  • -Analytical: The choices you made on the Website such as which pages you visited and for how long, etc.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Automatic Data Collection

When you visit and use our Website, we may automatically collect and store the following information:

  • - IP address
  • - Clicked links
  • - Content viewed

Non-Automatic Data Collection

We may also collect the following data when you perform certain functions on our Website:

  • - First and last name
  • - Email address
  • - Phone number
  • - Payment information
  • - Other data inputs provided to utilize our Website.

This data may be collected using the following methods:

  • - Creating an account
  • - Completing online forms (such as contact forms, newsletter forms, etc.).

Data Collected by our Customers

Be advised that the provisions of this Privacy Policy do not extend to personal information furnished by you in the course of participating in interviews conducted by our clients through our platform, which may include, but is not limited to, textual, audio, and video data. In such contexts, our role is limited to that of a data processor, acting on behalf of our client, who shall serve as the data controller. The collection, use, and processing of personal data by our clients through the utilization of our platform are governed by their individual privacy policies. You are strongly encouraged to consult these policies to ascertain their data handling practices prior to your participation in any interviews facilitated by our platform.

Use of Information

We use the information we collect for various purposes, including:

  • - To provide, maintain, and improve our services.
  • - To communicate with you about your account and our services.
  • - To personalize your experience on our Website.
  • - To analyze how our services are used and monitor for security and fraud.

Legal Bases for Processing

We process personal data under the following legal bases:

  • - Your consent
  • - The performance of a contract with you
  • - Compliance with legal obligations
  • - Our legitimate interests in operating and improving our services

Data Sharing

We do not share your personal information with third parties except in the following circumstances:

  • - With service providers who perform services on our behalf.
  • - To comply with legal obligations or respond to lawful requests from public authorities.
  • - To protect the rights, property, or safety of EchoQuery, our users, or the public.

User Rights

You have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at hello@echoquery.com. We will respond to your request within a reasonable timeframe.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. The criteria used to determine retention periods include the duration of your relationship with us, legal requirements, and our legitimate interests.

International Data Transfers

If we transfer your personal data outside your country, we will ensure that it is protected by appropriate safeguards, such as standard contractual clauses approved by the relevant regulatory authorities.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

Children

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data, their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact us at: hello@echoquery.com

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We respond to browser-initiated DNT signals. If we receive a DNT signal that indicates a user does not wish to be tracked, we will not track that user.

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data:

  • - You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or contacting us to remove your personal data.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@echoquery.com

Effective date: June 1, 2024